FAQs
General frequently asked questions for our products
Browse by topic
FAQs - OneIP Range
FAQs - Neo Matrix Range
FAQS - Made for Binary Neo Matrix Range
FAQs - PROAUDIO Range
FAQs - PROAMP Range
FAQs - Driver Integration
FAQs - CEC Adapter Range
FAQs - Neo Modular Range
FAQs - Discontinued Products
- Which Product for Which Job — Quick Reference
- Neo Matrix vs OneIP — When to Choose Which
- Gotomymatrix.com
- Cloud Monitoring — Features and How to Use Them
- Control System Driver Compatibility Chart
- How do I perform a factory reset on a Pulse-Eight Video Matrix or ProAmp?
- Pulse-Eight Warranty Policy
- Where is the Admin mode?
- How to Get Your Pulse-Eight Installer ID
- How to add your Installer ID to a product?
- Updating Neo Matrix or ProAmp Firmware Offline
- How to Change IP address in a ProAmp8 or Pulse-Eight Video Matrix
- Power Consumption (W) and Thermal Output (BTU)
- Why should you not use EZ crimps or any non-standard RJ45 crimps?
- How to add a Neo/OneIP WebUI tile to your iPhone home screen
- How to add a Neo/OneIP WebUI tile to your Android home screen