Pulse-Eight

FAQs 19

• How to update Neo Matrix and ProAmp firmware
• Gotomymatrix.com
• Cloud Monitoring - How to use
• HDBaseT Link Quality - How & What am I looking at?
• Pulse-Eight Matrix or ProAmp having issues connecting to cloud

View all 19

FAQs - Neo Matrix Range 20

• How to setup Alexa with a Pulse-Eight Video Matrix
• EDID Handshake
• Solution to Matrix Error "Warning 1: Output 'X' - Incompatible firmware (no CEC)"
• How to get CEC with Sky, Virgin, Tivo, Kodi, & Dish
• How to send the full error log of a matrix

View all 20

FAQS - Made for Binary Neo Matrix Range 2

• What do the LED's mean on the front & rear of a Video Matrix?
• Blank Picture but Resolution Displayed on Screen

FAQs - Neo Modular Range 2

• Neo Modular Formatting the SD Card
• Neo Modular Repairs

FAQs - PROAUDIO Range 17

• Using a Pulse-Eight Neo Matrix, & ProAudio (and ProAmp [optional]) together
• ProAudio not showing up on network
• ProAudio: Doorbell Setup
• ProAudio: Set ProAudio to Static IP
• ProAudio: How to set up PuTTY to communicate with the ProAudio switches

View all 17

FAQs - PROAMP Range 3

• Things to know before installing your new Pulse-Eight ProAmp
• Path Setter Driver - Control4 / ProAmp
• Linking your ProAmp to a Neo Matrix

FAQs - Driver Integration 4

• Where do I find Drivers for Control Systems to integrate with Pulse-Eight products?
• ProAudio: IMPORTANT - Updating your Control4 Driver for ProAudio
• Configuring your Pulse-Eight Matrix with Control4
• Configuring your Pulse-Eight Matrix with Crestron Home

FAQs - CEC Adapter Range 17

• What power does the NUC-CEC use?
• What is the maximum supported resolution of the USB-CEC adapter?
• NUC CEC issue - LG WebOS 4.0 running SW File(Version 05.10.25) from Nov.11 2019
• Upgrading the firmware of the CEC adapter
• 6th/7th/8th Gen cable harness for NUC HDMI-CEC Adapter

View all 17

Pulse-Eight Firmware Release Notes 12

• 3.10.11 Firmware Update - NeoX+
• 3.10.6 Firmware Update - NeoX+, Neo 8A & Neo 6A
• 3.10.5 Firmware Update - All Video Matrix & Splitters
• 3.10.1 Firmware Update - ProAmp8
• 3.10.1 Firmware Update - NeoX & NeoX+

View all 12

Binary Firmware Release Notes 8

• 3.11.7 Binary Firmware Update
• 3.10.11 Binary Firmware Update
• 3.10.6 Binary Firmware Update
• 3.10.5 Binary Firmware Update
• 3.10.1 Binary Firmware Update

View all 8

ProAudio Firmware Release Notes 1

• ProAudio Firmware Release Notes

Control4 Driver Release Notes 8

• Control4 Matrices v19 Release Note
• Control4 ProAmp8 v18 Release Note
• Control4 Matrices v18 Release Note
• Control4 ProAmp8 v17 Release Note
• Control4 Matrices v20 Release Note

View all 8

Sky/Virgin Issues 5

• Combo keys for TVs that do not send Guide button over CEC
• Numeric buttons not working with Sky on Sony TV
• Pulse-Eight Neo Matrix & Virgin V360 Box
• How to enable remote control on TiVo?
• Sky HD / Sky Q - Guide Menu - Samsung

Panasonic Issues 1

• Panasonic EX700, EX750 - Pink hue issue

Sony Issues 0

Samsung Issues 3

• Samsung 2016 TVs CEC issues
• Samsung TV Black Picture Issue
• Samsung TV's randomly turning on.

LG Issues 1

• LG 2016 Series OLED - Blank Picture

Fault Notices 2

• Product Fault Notice: Crestron Home Driver (v.3.19)
• Product Fault Notice: Audio Outputs in Source Mode