Technical Support
Technical documentation, firmware, manuals and support for Pulse-Eight installers and product owners.
CEC Adapter Range
Setup guides, firmware and troubleshooting for our CEC Adapter range and LibCEC.
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OneIP Range
Setup guides, firmware and troubleshooting for the OneIP family of products.
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Neo Matrix Range
Setup guides, firmware and troubleshooting for the Neo range of HDBaseT matrices, HDMI splitters and accessories.
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ProAudio Range
Setup guides, firmware and troubleshooting for the ProAudio range of DSP preamp audio matrices.
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ProAmp Range
Setup guides, firmware and troubleshooting for the ProAmp range of power amplifiers.
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General & Cross Platform
Orientation, account/licensing help and how-to articles that apply across the whole product range.
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Other & Legacy Products
Support articles for discontinued and legacy Pulse-Eight products no longer in active production.
View Articles →User Manuals
Full product manuals and wiring diagrams for all Pulse-Eight products.
Browse User Manuals →Release Notes
Firmware and software release notes for all Pulse-Eight products.
View Release Notes →Third Party Compatibility Issues
Compatibility issues with third-party TVs, AVRs and control systems, with live resolution status.
View Compatibility Issues →Fault Notices
Hardware fault advisories, firmware restrictions and RMA (return/repair) guidance for affected units.
View Fault Notices →