NeoX & NeoX+ Linked Audio Troubleshooting

Modified on Fri, 06 Aug 2021 at 09:49 AM

Note: When you first install the matrix the unit is in sink mode in passive. You need to change it to active to get control of the volume.

No Sounds on Speaker:

  1. Make sure the port is linked to the correct one (please see step 5 on Linked Device topic)
  2. Toggle the ARC settings between HDMI, Optical and Disabled (please see step 6 on Linked Device topic)

Note: This occurs when only using S/PDIF & Digital Coax. Analogue Stereo outputs are not affected.

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