3.7.11 Firmware Update - Neo6A & Neo8A only

Modified on Fri, 15 Oct 2021 at 09:26 AM

Firmware Update for neo:8a/neo:6a 

The following changes apply to both neo:8a & neo:6a. 

Version 3.7.11 

Main changelog 

• Support for the new neo:6a. 

• Network and other software stabilisation improvements. The video matrix is more stable (and faster!). On a small percentage of units, some customers may have encountered their video matrix dropping off from the network. This firmware should fix this issue.

• Web UI changes: 

        o The UI has been updated so you no longer have to type in a key word such as ‘Sky’ to get access to the hidden menu to apply the IP address for the source. This has now been amended so it’s visible and you can select your control method from the dropdown and input the IP address. 

Please note: You may need to clear the cache for your web browser in order to see the latest firmware features on gotomymatrix.com after installing this update.  


To download the latest firmware click here. This will take you to our Cloud Monitoring site, simply login with your installer account, click on 'My Products' select the product you wish to update and click 'Updates' and select the version you'd like to apply. The update will apply when the unit next 'phones home' (this occurs once per hour) and the unit will reboot as part of this process.


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