Please only proceed to use the following solution if you are unable to extract a full error log from a PC as per these instructions.
Please find instructions below on how to extract a Full Error Log from a Matrix using an iPhone/iPad.
- Ensure the iPhone/iPad is connected to the same network as the video matrix.
- Enter the following command into a web browser on Safari - 192.168.1.208/system/errorlog (you will need to edit the IP address to the IP address of the video matrix/ProAmp8)
- Click the share symbol at the bottom of the screen (see picture)
4. Click 'options' (see picture)
5. Change it to 'PDF', then click 'Done' (top right)
6. Click Mail
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