Every Pulse-Eight OneIP Transceiver has a built-in web interface accessible from any browser on the same network. This guide covers both the standard user interface and the full administrator interface.
User Interface (No Login Required)
Video Routing
The home screen shows inputs on the left and outputs on the right. In a basic two-unit mesh, inputs show as "Left Unit (Local)" and "Right Unit", with corresponding outputs. The currently active output is highlighted in teal.
The left sidebar provides:
- All Displays Off — sends a CEC standby command to all connected displays
- Locate Device — pulses the unit's LEDs to help identify it physically in a rack or installation. The teal animated indicator in the sidebar shows when this is active.
- Admin Area — link to the admin login page
System Status (User View)
Shows a simplified health overview without requiring login:
- Serial — the unit's serial number
- System Status — overall health. May show notifications such as "FPGA Upgrade Available" even when the unit is otherwise healthy.
- Receiver — current receiver state (Power Saving when no active signal)
- Connected Source — current source state (Decoder Idle when no active source)
- Transmitter — current transmitter state (Idle when not transmitting)
- Cloud Connection — whether the unit is connected to the Pulse-Eight cloud
Admin Interface
Click Admin Area in the sidebar and enter the admin password. The default password is in the product manual.
Once logged in the full admin sidebar is available: Video Routing, Device Health, Cloud Connection, Network Settings, Device Settings, Mesh Setup, Hardware Details, plus Quick Actions (Locate Device, User View, Change Password, Logout, Reboot Device).
Admin Section: Video Routing
The admin routing view adds a status legend at the bottom of the routing screen:
- Online (teal) — unit is connected and active
- Offline (red/brown) — unit is not responding
- No Signal (grey) — unit is connected but no video signal is present
A yellow warning triangle on the Hardware Details sidebar item indicates a pending FPGA firmware upgrade is available for this unit or others in the mesh.
Admin Section: Device Health
Device Health
| Indicator | Description |
|---|---|
| System Status | Overall status. May show notification messages such as "FPGA Upgrade Available — Device Locally Powered" even when functioning normally. |
| System Uptime | How long the unit has been running since last boot (shown in blue). |
| Fan Speed | Current fan speed in RPM (shown in blue). Normal operating range varies by model. |
| FPGA Temperature | Internal FPGA chip temperature in degrees Celsius. |
| Network Uplink | Whether the network connection is healthy. |
| Receiver | State of the receiver component — Power Saving when idle, active status when receiving. |
| Connected Source | State of the source decoder — Decoder Idle when no source is connected. |
| Transmitter | State of the transmitter component — Idle when not transmitting. |
System Health
| Indicator | Description |
|---|---|
| Inputs | Whether all input connections in this mesh are healthy. |
| Outputs | Whether all output connections in this mesh are healthy. |
Advanced Diagnostics
Checks for sustained IR noise being received by the unit. A failed test indicates the IR receiver is picking up interference — typically from a Plasma TV or faulty light fitting.
Tests whether IGMP Fast Leave is enabled on the connected network switch. IGMP Fast Leave improves switching times and prevents corrupted traffic during routing changes. It is not required but is highly recommended. If this test fails, enable IGMP Fast Leave on your network switch. See: OneIP AVoIP Universal Network Settings
Uplink Network Cable Test
A cable test unique to the OneIP that measures the physical quality of the network cable connecting this unit to the switch. Results show:
- Test Result — Healthy or a fault description
- Approximate Cable Length — estimated cable run length in metres and feet
- Cable Pairs — a bar chart showing the length of each of the four cable pairs individually. All pairs should be approximately equal in length. Significant variation between pairs may indicate a damaged or non-standard cable.
Note: all values displayed are estimated, not exact measurements.
Admin Section: Cloud Connection
| Field | Description |
|---|---|
| Last Monitoring Pulse Sent | Date and time of the last health check sent to PMS. |
| Installer Id | Enter your Pulse-Eight Installer ID and click Save Changes to link this unit to your PMS account. Shows "Not Set" if not yet configured. See: How to Get Your Installer ID |
| Send Monitoring Pulse Now | Triggers an immediate health check to PMS. |
| Cloud Connection | Connected or Disconnected status. |
Admin Section: Network Settings
The OneIP Network Settings page has additional information compared to the Neo Matrix:
| Field | Description |
|---|---|
| Mode / IP / Subnet / Gateway / DNS | Same as Neo Matrix — switch between DHCP and Static IP. Click Save Settings after changes. |
| PoE+ Port | Status of the PoE+ network port. Shows Disconnected if nothing is connected to this port. |
| Ancillary Port | Status of the secondary network port — shows link speed (e.g. 1 Gbps Full-Duplex) and current receive/transmit bandwidth. |
| Transmitter Multicast Groups | Shows the multicast addresses used by this unit for video, audio, and ancillary data streams. These are automatically assigned and should not normally need to be changed. If troubleshooting multicast issues, share these addresses with your network engineer. |
Admin Section: Device Settings
Configures per-device behaviour for both the input (transmitter) and output (receiver) ports on this unit.
General
| Setting | Description |
|---|---|
| Port Name | Custom name for the Input Port and Output Port as they appear in the routing interface. Set these to meaningful names that identify the source device or display location. |
| Hidden | Hides the input or output port from the routing interface. Use this for ports that should not be accessible by end users. |
| EDID | Sets the EDID profile presented to the source device connected to the input. Default is Ultra HD (4K) [Device Default]. Change this if the source device is outputting an incompatible format. |
| Source Control | Sets the control method for the connected source — IR by default. |
Video
| Setting | Description |
|---|---|
| Limit Video Scaling To Display Capabilities | When on, automatic scaling is limited to the EDID values presented by the display. Recommended On by default. |
| Skip 4:2:0 EDID Check | Skips the EDID capability check for 4:2:0 video signals. Most displays support 4:2:0 even when not listed in their EDID data. Recommended On. Disable only if your display has specific issues with 4:2:0 content. |
| Manual Video Scaling | Forces the output to a specific resolution. Default is No Scaling. Only change this if you need to force a specific output resolution for compatibility reasons. |
| Auto-Disable Decoder | Disables the video decoder while the connected display is powered off or not connected. Saves power. Off by default. |
| Auto-Disable HDMI Output | Disables the HDMI output and sends a CEC off command when there is no source signal, 10 seconds after the No Signal message appears. Off by default. |
CEC Control
| Setting | Description |
|---|---|
| HDMI-CEC Support | Toggles CEC support for this device. When enabled, libCEC provides HDMI-CEC capability allowing the unit to control connected TVs and respond to TV remote commands. |
IR Control
| Setting | Description |
|---|---|
| Forward IR Signals | When enabled, forwards IR signals received at this unit to the connected source device. On by default. |
| IR Activity | A live indicator showing whether IR signals are currently being received. |
| IR History | Click Show History to display a log of recent IR activity on this device — useful for troubleshooting IR control issues. |
Hardware Settings
| Setting | Description |
|---|---|
| Status LEDs | The two status LEDs always appear during power-up and turn off after 60 seconds if disabled. |
| Network LEDs | The network connection and activity LEDs always appear during power-up and turn off after 60 seconds if disabled. |
| Quiet Fan Mode | Reduces fan speed for quieter operation. The unit may operate at a higher temperature as a result. Off by default. |
Admin Section: Mesh Setup
The Mesh Setup page manages all OneIP devices that are part of this mesh, and shows other Pulse-Eight devices discovered on the network.
Reboot Mesh
The red Reboot Mesh button reboots all devices in this mesh simultaneously. Use with caution — this will interrupt all active video and audio streams across the entire mesh.
Mesh Overview — Inputs Tab
Shows all input (transmitter) units in the mesh as a table with the following columns:
| Column | Description |
|---|---|
| Hardware ID | The serial number of the unit — shown as a link for units other than "This Device". |
| Name | Editable name field for this input unit as it appears in the routing interface. |
| Control Method | The control method used — IR by default. |
| Audio Source | The audio source for this input — HDMI by default. |
| RCA Output | Toggle for RCA audio output if available. |
| Hidden | Hides this unit from the routing interface. |
| EDID Profile | EDID profile presented to the source. Editable per unit. |
| Video Signal | Current signal state — No HDMI Signal when no source is connected. |
| IP Address | Current IP address of this unit. |
| Software Version | Current firmware version of this unit. |
| Multicast | Whether this unit is participating in the multicast network. |
Discovered Network Devices
Shows all additional Pulse-Eight devices discovered on the same network, including other OneIP units not yet adopted into this mesh, and other Pulse-Eight products such as Neo Matrix and ProAmp units. Devices that can be adopted show an Adopt button indicating which mesh they currently belong to.
Admin Section: Hardware Details and FPGA Firmware Update
| Field | Description |
|---|---|
| Model | The OneIP model — e.g. OneIP - Transceiver (TZ). |
| Serial | Unique serial number — always have this ready when contacting support. |
| MAC | Network MAC address. |
| Hardware Revision | Hardware revision of this unit. |
| Firmware Version | Currently installed firmware version. |
| Bootloader Version | Bootloader version — do not modify. |
| Source Signal | Current signal state on the source (input) port. |
| Sink Output Signal | Current signal state on the sink (output) port. |
Upgrade FPGA Firmware
When an FPGA firmware upgrade is available, this section appears with two buttons:
- Upgrade — upgrades the FPGA firmware on this unit only
- Upgrade All Devices in this Mesh — upgrades the FPGA firmware on all units in the mesh simultaneously
The FPGA upgrade is optional but recommended. It is separate from the main firmware update performed through PMS. See: OneIP — How to update your firmware
Reboot Device and Factory Reset
- Reboot Device (amber button) — reboots this unit only, preserving all settings.
- Factory Reset (red button) — resets all settings on this device to factory defaults. This will remove the unit from its mesh and clear all configuration. Use with caution.
Admin Section: Change Password
Allows the admin password to be changed. Enter the old password, then the new password twice, and click Save. Note that the password is sent as clear text — ensure you are on a trusted network when changing passwords.
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