Frequently asked questions for our ProAudio range of products

Using a Pulse-Eight Neo Matrix, & ProAudio (and ProAmp [optional]) together
Please follow the steps below to maximize the potential of your products   If you are using a ProAmp please refer to the “Things to know before installing...
Tue, 30 Mar, 2021 at 11:48 AM
ProAudio not showing up on network
The procedure to follow is: Find and connect a USB to serial cable to the back of the switch, and the PC.   Find the COM port used by the USB cable...
Tue, 14 Jan, 2020 at 8:47 AM
ProAudio Doorbell Setup
If the driver, for your controller, has no support for setting up the doorbell / paging feature, you will need to send the following commands to setup the s...
Thu, 22 Oct, 2020 at 5:32 PM
Updating your Control4 Driver for ProAudio
In March 2021 Zektor transitioned into the Pulse-Eight. As a result of this any new Control4 Drivers for ProAudio are under the Pulse-Eight name. If you hav...
Fri, 12 Mar, 2021 at 3:44 PM
Set ProAudio to Static IP
Using 'zSetIP.exe' to set an IP Address (see attached) --------------------------------------- - Connect a serial port to the ProAudio swi...
Wed, 10 Mar, 2021 at 1:08 PM